Delivery Information
Shipping & Delivery Times
USA Shipping
| Service | Details |
|---|---|
| Shipping Origin | All orders are shipped directly from our workshop in Spain. |
| Delivery Time (USA) | Typically 7–14 business days. |
| Shipping Cost | Flat rate of €15 per order. |
| Free Shipping | On orders over €120. |
| Tracking | All shipments include tracking information. |
| Returns | Accepted within 14 days of receipt. |
| Return Conditions | Products must be unused, unopened, and in original packaging. |
| Return Process | Fill out the Return Form or contact us directly. |
| Return Shipping Costs | Customer is responsible for return shipping unless the product is damaged or defective. |
Refunds will be processed within 14 business days after receiving the returned item. |
| Region | Delivery Time | Shipping Cost | Free Shipping Over |
|---|---|---|---|
| Spain Peninsula & Balearic Islands | 1–3 business days | €5.50 | €40 |
| Canary Islands | 5–10 days | €12 | €80 |
| European Union | 3–7 days | Depending on country | €90 |
Orders placed before 12:00 pm are processed the same business day.
If an item is out of stock, we will contact you to offer an alternative or a full refund.
Tracking & Delivery
- You will receive a tracking number by email once your order has shipped.
- If you're not home, we will contact you to arrange a second delivery at no extra cost.
- If incorrect address or contact details are provided, additional shipping costs may apply.
Special Periods
During promotions like Black Friday or new product launches, delivery times may be extended by 1–2 days.
International Shipping
Do you live outside of Spain or the EU? Contact us +34 618 29 39 6 and we’ll help you find the best shipping option for your location.